DriveSavers

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www.drivesaversdatarecovery.com

DriveSavers is a privately held company in Northern California that provides data recovery services to home users, corporations, educational institutions, non-profit organizations and government agencies. DriveSavers specializes in recovering data lost or corrupted by user error, computer malfunction, viruses, and natural disasters.

Contents baby gate wide

1 History booster high chair

2 Services potty chair baby bjorn

2.1 High security

2.2 Encrypted data recovery

2.3 Forensics

2.4 RAID/NAS/SAN server recovery

3 Company milestones

3.1 Industry largest certified ISO 5 (Class 100) cleanroom

3.2 SAS 70 Type II Certification

3.3 Data recovery industry standards

3.4 Notable disasters

3.4.1 unken Treasure

3.4.2 1700-Degree Inferno

4 References

5 External links

//

History

CEO Jay Hagan and President Scott Gaidano founded DriveSavers in 1985. Since its inception, the company sole focus has been on data recovery.

Currently, the company employs over 80 professionals and supports over 8,000 business partners worldwide. Trained and certified by leading encryption software vendors, DriveSavers data recovery engineers can recover lost data from encrypted hard drives, software and peripheral devices.

Notable customers include: The Rolling Stones, Bank of America, DreamWorks, Fujitsu, NASA Goddard Space Center, VISA, Western Digital, the U.S. Department of Defense and all branches of the U.S. Armed Forces.

In November 2007, the Community Development Agency of Marin County, California officially recognized DriveSavers as a Certified Green Business.[unreliable source?] To earn their green certification, the company had to show that it meets higher standards than required by law in energy and water conservation, waste reduction, and pollution prevention.

Services

DriveSavers focuses on data recovery. The company concentrates R&D investments on the development of proprietary data recovery hardware, software and cleanroom technology, and training and certification of data recovery engineers.

High security

Certain government and corporate customers require extra security during data recovery. In addition to their cleanroom environment, DriveSavers is approved to handle the recovery of data that requires high-security measures[specify].

Encrypted data recovery

When handling encrypted drives, DriveSavers creates sector-by-sector images of the source drive during the recovery process. Data is then returned to the customer encrypted or fully decrypted, depending on preference.

Forensics

DriveSavers works with law enforcement agencies and other legal entities in the United States and abroad, providing forensic evidence with full legal compliance, security and confidentiality for litigation purposes. Recovered data is imaged using EnCase, the court-validated industry standard for evidence documentation.

RAID/NAS/SAN server recovery

DriveSavers Enterprise Systems Group recovers data from all types of high-capacity RAID, NAS, SAN, tape and multi-disk servers, recovering databases, ERP/accounting systems, mail servers and other data for organizations of all sizes.

Company milestones

This section is written like an advertisement. Please help rewrite this section from a neutral point of view. (February 2010)

Industry largest certified ISO 5 (Class 100) cleanroom

In August 2008, DriveSavers finished building the industry largest and most advanced[citation needed] ISO 5 (Class 100) cleanroom at 2,000 sq. ft. During the recovery process, data recovery engineers open each storage device to inspect for physical damage and repair delicate components. Without optimal conditions, tiny airborne particles can accumulate on the open hard disk drives, causing read-write heads to malfunction and damage the device platters.

To prevent contaminant damage, DriveSavers performs data recoveries in an ISO-certified cleanroom environment. As the most technologically-advanced[citation needed] data recovery cleanroom environment in the industry, it features Certified ISO 5 (Class 100), ISO 6 (Class 1,000) and ISO 7 (Class 10,000) cleanroom areas, an ISO 8 (Class 100,000) clean zone for their inventory of 20,000 parts and drives, and a triage area where drives are wiped free of excess contaminants and debris prior to entering the cleanroom.

Cleanroom specifications include:

Conforms to federal cleanroom standards: includes ISO14644-1:1999E, IEST-RP-CC-012.1 and Federal 209 E.

Class 1-compatible construction materials: the cleanroom is made of non-shedding, corrosive resistant and low out gassing materials to minimize the introduction of AMC (airborne molecular contamination) into the room.

Full-coverage ionizing blowers above workstations: ensures control of ESD (electrostatic discharge) in all critical areas of the cleanroom.

Strict air contamination control: filtered air space contains less than 100 particles per cubic foot at 0.5 microns or larger. (A non-controlled environment can have as many as 1 million particles of this size.)

SAS 70 Type II Certification

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DriveSavers is the only data recovery company in the world that is SAS 70 Type II compliant, conforming to the corporate industry standard for an overall control structure. Unlike Type I certification, Type II verifies that data hosting control objectives and control activities are in place, suitably designed, enforced and operating effectively to achieve all desired security control objectives. Every aspect of their facility and network is designed to protect personal and confidential data from a security breach during the data recovery process.

The DriveSavers secure data recovery environment also includes a certified Self-Defending Network. The network is protected by a defense-in-depth architecture that includes firewalls, intrusion protection systems, managed security services and 24/7 real-time monitoring.

The SAS certification process requires an in-depth annual audit of data hosting control objectives, activities and related processes by accounting, auditing and information security professionals over a period of 612 months.

A Type II Audit and Certification verifies that data hosting control objectives and activities are in place, suitably designed, enforced and operating effectively. Routine testing and monitoring of the network ensures that critical systems (firewalls, routers and servers) are configured, maintained and operating according to the company security policy, ensuring a consistent safeguard is in place for protecting valuable data.

DriveSavers also meets all HIPAA (Health Insurance Portability and Accountability Act) requirements, upholding the highest standards of confidentiality and data protection required by the healthcare industry.

Data recovery industry standards

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Please help improve this article by adding reliable references. Unsourced material may be challenged and removed. (February 2010)

In October 2008, DriveSavers developed standards for the data recovery industry to help customers determine if a data recovery service provider has the necessary expertise and certifications to safely recover and process data. Those standards are:

Data recovery is performed in an ISO (International Organization for Standardization) certified cleanroomhen a data storage device is open, even the tiniest airborne particles can cause the read-write heads to malfunction. Recovering data in a certified ISO 5 (Class 100) cleanroom ensures that these tiny particles are eliminated from the air and present no threat to an open drive.

Organization complies with informational technology control auditsomplying with auditing standards, such as the Statement on Auditing Standards (SAS) 70 ensures that every aspect of the facility and network is certified secure to protect personal and confidential data. The organization should adhere to Government protocols and Corporate America requirements for overall control structure, and assure customers that their data is protected from a security breach during the data recovery process.

A certified secure network environment protects data. The network must be able to prevent hacking activity and other network attacks even before antivirus companies have time to develop new virus signatures to thwart them.

When the integrity of encrypted data is a concern, data recovery technicians must be trained and certified experts in multiple encryption recovery techniques and processes in order to recover data from encrypted files.

Manufacturer authorizationhen a recovery service meets their criteria, technology manufacturers will authorize a data recovery company to open and work on their devices without voiding the original warranty.

Notable disasters

Some of DriveSavers most notable success stories have received extensive media coverage throughout the world. The company "Museum of Bizarre Disk-asters" showcases their most dramatic data recoveries:

unken Treasure

The company most famous[citation needed] disaster is the PowerBook that sank to the bottom of the Amazon River. The owner of the laptop was working on a cruise ship when it suddenly sank. Desperate to retrieve her laptop, on which was stored years of work on a novel she was writing, the owner rented Scuba gear and (against all salvage laws) dove to the bottom of the murky, piranha-infested river to retrieve her computer and precious data. The laptop was then shipped off to DriveSavers who managed to recover all of her data.

1700-Degree Inferno

Another of the museum disasters is a computer that suffered extensive damage during a warehouse fire. An export company located in Sausalito, CA lost all their business records when the computer was reduced to a charred heap of metal. The intensity of the fire was so hot, that several objects sitting on top of the computer, including a stapler, melted right into the frame. DriveSavers managed to recover all the data within 24 hours, putting the export company back into business[citation needed].

References

^ Can I Recover from Recovering My PC?, Washington Post. From PC World. October 2, 2008.

^ DriveSavers offers discount to hurricane victims, Geek.com. September 19, 2008.

^ DriveSavers Reaches Out to Victims of Nor'easter Storm., The Free Library. 2007.

^ Mud-Caked Drives Yield Water, Dirt, and Data - Picture Story, Tomshardware.com. May 11, 2009.

^ a b Cyber-saviors, San Francisco Business Times. April 7, 2000.

^ DriveSavers' high success rate makes data recovery routine, ZDNet Asia. November 12, 2002.

^ Hard-drive CPR , CNET News. February 12, 2008.

^ A hard disk failure puts critical business information at risk , Network World. 12/04/2008.

^ Fujitsu and the Giant Magnet, WindowsITPro. February 10, 2009.

^ DriveSavers Recovers Sensitive Data for the United States Air Force, FOSE Conference 2009, BOOTH No. 1331. March 10, 2009.

^ DriveSavers Becomes a "Green" Machine , BNET. November 14, 2007.[unreliable source?]

^ DriveSavers RAID Recovery Services, HP PDF.

^ View Document, Sony eSupport. 03-15-2009.

^ Data Recovery, Maxell USA. 2006.

^ Guardian Edge Letter, Guardian Edge. August 27, 2008.

^ DriveSavers Stays True to Data-recovery Roots, PC World. From MacWorld. August 29, 2008.

^ a b ISO 5 (Class 100) Cleanroom Proof, ISO 5 (Class 100) Cleanroom Proof. June 13, 2008.

^ Fujitsu mag EraSURE Device's Secure Data Disposal Capacity Validated by DriveSavers Data Recovery, Fujitsu United States. January 8, 2007.

^ Hard Drive Data Recovery & Warranty Implications, Apple Support. January 09, 2008.

^ Data Recovery Service, HP Developer & Solution Partner Program (DSPP).

^ Miracle Data Recovery , 7x7. MacWorld 2009.

External links

DriveSavers Data Recovery Company website

Categories: Data recovery | Computer security | Computer forensics | Data security | Data management specialists | Companies based in Marin County, CaliforniaHidden categories: All articles lacking reliable references | Articles lacking reliable references from February 2010 | Articles needing more detailed references | Articles with a promotional tone from February 2010 | All articles with a promotional tone | All articles with unsourced statements | Articles with unsourced statements from February 2010 | Articles needing additional references from February 2010 | All articles needing additional references