A Few Hundred Dollars Of "free" Do Not Be Free Installation 忽悠

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Spent several hundred dollars of "free" hooded trench coat

fur trimmed coats

Last weekend, Shenyang Miss Han purchased a 2,000 dollars worth of a brand



Water heater



. The time of purchase, for



Sell



The young man promised her repeatedly: water heater free shipping, free installation by professionals.



, The three installed officers came to her home about. Installation work began, Miss Han was told by her house the first wall thickness, the wall need to drill a large hole diameter of about several centimeters, to charge 30 yuan. After a child, one to install it and her staff to discuss "As far where to install water heaters, need to have more channels, use a kind of aluminum tube, 8 yuan per meter, measuring about 18 meters a bit." Miss Han listening asked: "Installation



Fitting



, The product box is not with you? "The installer was made to her to explain in the box comes with pipe is too short not enough. So, Miss Han also proposed the possibility to buy their own pipes, to be answered," of course ", but need an additional installation fee per meter 3 per. Miss Han only to dispel the idea of purchasing pipe. heater last well, and one afterwards, subject to the pipes of money, together with other materials, pipes, valves, fittings, clamp, etc., a total of 305. This "free installation" to avoid what? Korea Ms. very puzzled.



Similarly, Dalian Yang told reporters that he is "51" buy a



Air conditioning



I heard that is free to install, he thought no longer pay any money. Can be home when the installers when they told him that not enough air conditioning pipe length, longer, longer tube charged 80 yuan per meter. Yang air conditioning installed in the living room, but because of structural problems in the house, the outdoor unit can only be installed in the bedroom, the way, connecting tube was lengthened to 10 meters, is 800 yuan. One to be so much money, Mr. Yang said they were not immediately agree to install the application returns. But businesses have said that product quality is no problem, can not be returned. Yang had reluctantly agreed to install.



"Buy air time sales staff who stress free installation



Service



But no mention of the accessory charge, I thought I really do not have to spend money, and behold they have taken the bait. If the sales staff told me that I certainly would not buy, installation almost arrived on an air conditioner on the money. "



Using "free installation" Bluff



Buy



Home Appliances



When that really can enjoy a real "free installation", and finally found the one to be really , consumers feel a kind of eating Yaba Kui. The original, so-called "free installation" has a limited range of large, out of range is recommended, additional charge. This seems to be a lot of business shared by members of the guild regulations and, in the seeming plausibility, where the line regulation is how to let the "free installation" change the taste of?



Interview, the reporter found that some merchants now offer free installation services, often take such a pattern: businesses will be installed outside contractor to install the company's business. To reduce cost of sales, many merchants will install the service and installation contracting foreign companies when it agreed to install products businesses without further payment, the installation company can extract from the materials cost a certain percentage of parts as the cost of installation. As a result, some installation companies to make more profit, also playing out the installation "trick": door installation service personnel, to carry the "extra" parts, sold and installed, and accessories by Custom price, often without providing, including brand, product quality, certificates, invoices, which naturally have a lot of profit margin.



According to one industry told journalists take when installing manufacturing all kinds of excuses by saying that longer pipelines, plus accessories, higher than the market price to consumers, to make installation cost approach is not uncommon, and lucrative, some installers use cheap parts and even the "three no" products.



Free installation should have rules



Claim free installation of the product, during the installation process to close parts costs, service fees, what is reasonable? Interview, reporter learned that the State currently does not expressly prohibit charging installation fees, but if the business, introducing consumers to buy goods or merchandise in before, without prior to the installation of additional funds to pay the note to the consumer, but in the service of process subject to similar costs to the consumers, thus violating the consumer's right to know, is illegal behavior, consumers are entitled to the relevant departments



Complaints



.



This, Liaoning 100 ZHANG Li-gang law firm lawyers together to remind consumers to enjoy free installation and services in mind the following points: in addition to considering the prices of electrical appliances itself, but also ask what the material which is factory installed rationing What is the purchase; install, ask for proof of quality installation accessories and the invoice, and ask to installers in a single installation of spare parts used on the specified brand. Clear in advance what the consumer free-free and what needs its own money, so here Province, and there they take into account, waste money lose fooled.



Interview, said many consumers looking forward to the relevant departments to give "free installation" fixed rules, consumers, manufacturers and installation of units in the law, there are rules. For example, the "free installation" should include what the exact content of the project; the installation process, which required merchants should provide notes; goods which the factory should be equipped with free accessories; installation accessories and products consistent with the main brand, etc. should make specific provisions in order to effectively regulate the seller's behavior during the installation process.