Because the use of household appliances in recent years over-age
accident and the resulting situation of frequent disputes, disputes arise, companies often have more than safety of the product warranty refused compensation. However, experts recently interviewed said that while the national security appliance has not yet issued regulations useful life, but if the product of extended enterprise is not the risk of a careful use of specific tips, you should bear corresponding responsibility.
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Accident disputes frequently over-age products
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According to Xinhua reports, April 18, 2006, Guangxi Nanning consumer control inexplicable fire in a house fire triggered by the fire department determined that fire was caused by internal short circuit caused by air conditioning. According to buy the information, the air conditioning was purchased in 1997 for a company in Jiangsu, and therefore control of a family sued the company Nanning Xixiangtang District Court seeking compensation for economic losses of about 2.9 million yuan. As the tube of a mother in the fire frightened, and staying outside the moral damage caused by falls, etc., it also asked 30,000 yuan in emotional damages, totaling 6 million yuan. The defendant argued that possession of a home's air conditioning has been used for 10 years, already exceeding the period of use, and why internal short circuit caused by air-conditioned unknown reasons, manufacturers are not entirely responsible. Mediation case by a judge, the two sides reached an understanding that the defendant company to pay a 20,000 yuan compensation control section.
Similarly, the use of a pressure cooker and over-age explosion of Hangzhou, Ho consumer under the mediation of the same in the consumer association received partial compensation. October 23, 2007 afternoon, Charles, cook ribs at home using a pressure cooker, pressure cooker sudden "bang" slamming exploded. Factory staff survey found that the accident has been why Mr. pressure cooker for 12 years, an extended service, therefore, the company only agreed to deal with incidents of compensatory?? Replace a pressure cooker with the model; compensate users for 2000 yuan emergency funds. Ho that, while extending the time of use, but the products pose a threat to persons, businesses also have responsibilities, complaints to the Consumers Association of Hangzhou. CASE staff in mediation, the company replaced Mr. why a pressure cooker with the model, and compensation for its 3,000 condolence payment.
Reporter learned that, in August last year, has ignited the Xiamen Overseas Chinese television explosion, although it was investigating the use of color TV have more than 10 years, but also the user Xoceco corresponding compensation. Vice president of Chinese home appliance repair, said Chi-Bing Guo, in the relevant regulations promulgated before the accident Panpei security appliances based mainly "Product Quality Law", the law requires companies selling products from the 10 years from the date of the use of safety responsibility related responsibilities. Than 10 years, according to the specific circumstances of the accident must be determined. Journalists access to the "Product Quality Law" and its Article 33 provides: "defect in a product damage claim for compensation, for damage resulting from defects in the initial delivery of products customers, consumers lose at least ten years; but not more than express the safe use of the exception. "
Beijing Huijia Law Office Qiu Baochang that the current state of safety not for the life span of the corresponding legislation introduced, most companies only in accordance with the relevant provisions of the mark the production date, but this does not mean that the enterprises of the possible dangers live has prompted responsibility. Such as air-conditioning should be marked "extended use may short-circuit fire," a pressure cooker should be marked "extended use may cause an explosion" and so on.
Little safety labeling period
Assistant dean of China's household electrical appliance, said Wu Shangjie all the appliances are safe life, this same shelf life as a safe food. Over shelf life should be scrapped, or will increase security risks. Although the past two years, consumer association, the media continued in various forms such as old appliances hidden safety problems prompted, but reporters found that not only years of corporate secrecy on product safety, consumers are not concerned about this.
Reporter interviewed a number of appliance stores, found that all sales of home appliances have price tag on the product type, price and other information, but no production date of a column. With individual refrigerators and washing machines to manufacture date indicated on the product behind the plate, but if you want to see these annotations are not easy, because the washers are placed back to back in the yard, the refrigerator is standing against the wall.
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