Friday, May 21, 2010

"315" Note: Do not let appliance "over-aged service" - Little Swan, Little Swan Washing Machine - Network Appliance Industry-hc360 HC


China Suppliers
China Suppliers



Recently, Hunan quality network "rights online," Mr. Lee received the Consumer

Complaints slip ring motor

, Called "Little Swan industrial vibrators

Washing machine

Spontaneous combustion ", causing no small loss.



Reporter learned that rental Changsha workers and peasants village 14 Mr. Lee was not at home during the Spring Festival, are in the field, he received a neighbor's phone, told the family balcony fire. The firefighters survey the scene, initially determined that the fire was placed on the terrace by the small Swan washing machine caused by spontaneous combustion.

Li pointed to the Burn

washing machine, angry.



Firefighters found the fire was from the initial "extended service" in the washing machine caused by spontaneous combustion.



"Little Swan's after-sales personnel view the scene, they said, 'This washing machine has been used for 10 years, more than the shelf life, manufacturers have no responsibility'." Lee told reporters, manufacturers have to provide him with the fire department issued by the "washing machine is the fire point" that could identify the specific line is very complicated procedures. "Now the landlord to find the money I spent washing machine, washing machine manufacturer had a shelf life of no responsibility, but I use the washing machine is less than a year, really Wohuo!"



Then linked to the Little Swan's sale

Service

Department. Under Mr Zhou explained that state regulations of washing machine is 8 years of retirement, Mr. Lee's washing machine has been used for 10 years, well past their expiry date; In addition, Mr. Li has no strong evidence that the fire is washing machine, do not rule out Users own line failure or improper use of such problems, so manufacturers can not be compensated.



Angry resignation of Mr. Lee, he said, the original lease, he and the landlord signed a contract by the landlord self, which sets out a list of furniture, the list only states room

Home Appliances

The name, brand and quantity, and not specifying that the "shelf life." Now, the landlord thought Lee improper use washing machines burn, he should bear the cost of compensation.



"Appliances should pay attention to shelf life," Lee said, "usually buy food, will pay special attention to the production date and shelf life." And Lee, like many consumers are rarely concerned about shelf life of home appliances, most of the family over age appliances still in use, not to mention a family that "80 to buy

TV

Machine can use, the quality is also just fine. "



For "appliance shelf life", the journalist from Hunan Province Bureau of Quality Supervision standards officer that approval by the State Standardization Commission issued the "household and similar electrical appliances useful life and recycling General" (referred to as "General"), was May 1, 2008 come into force, to the appliance provides a "retirement" age. The "General" asked manufacturers to mark their safe use of household electrical appliances production period and provide the safe use of the period from the purchase date and the consumer. Indicated in the security vendor within a period of normal use of household electrical appliances consumer safety incidents occurred, all the responsibilities borne by the manufacturer.



Attached: home the useful life of reference



TV

8? 10-year



Electric water heater 8 years



Refrigerator 12? 16 years



Rice cooker for 10 years



Air conditioning

Device 8? 10 years



Gas range 8 years



Washing machine 8 years



Hair dryer 4 years



Personal computer 6 years



Microwave

10



Fan for 10 years



Vacuum cleaner 8 years

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