Shenyang CASE: failed three issues outstanding energy-saving lamp - energy saving lamps, lighting, appliances - household appliances

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< BR> Purchase must first priority security projects. Projects such as electric shock, do not meet the national standard, the product easy to leak, threatening the personal safety of users. Consumers buy used if there is unusual circumstances, should be promptly checked to professionals, to the dealer to reflect, consultation, communication, prevention of unsafe incidents.


<BR> Shenyang Consumer Association recently distributed the city's circulation of 20 species were compared with experimental energy-saving lamps, energy-saving lamps in the 20 kinds of samples, 10 samples were all in compliance with national standards, do not meet national standards in the samples , the more prominent quality problems 3: electric shock, the initial luminous efficiency and power factor.


<BR> Learned, the more test samples, by the Consumers Association staff to the identity of consumers in the supermarket, the professional lighting market random purchase, place of origin involving detoxification foot bath


Guangdong detox aqua foot spa


, Shanghai,


Zhejiang


So a total of 20 companies. Comparison test commissioned by the Consumers Association of Shenyang, Shenyang Institute for Quality Supervision, Inspection and testing, testing includes six projects, including logo, interchangeability, safety requirements for electric shock is a standard item, the initial light effect, light power, power factor performance requirements is a standard item. Determined based on detection of GB16844-1997 "General Self-ballasted fluorescent lighting safety requirements" and GB/T17263-2002 "general self-ballasted fluorescent lighting (energy-saving lamps) product quality inspection program."


<BR> According to the Shenyang City Product Quality Supervision Inspection Institute, the professionals, the initial assessment of energy-saving lamp light effect is the main indicator whether the energy is measured after 100 hours in the burning light of the luminous flux and lamp power ratio (lm / W) . The comparative trial, there are four brands of the item does not meet national standards, namely: nominal Guangdong


Zhongshan


Horizontal bar gold prosper Lighting Factory "Golden Boat Lighting" brand 5W product, nominal subjects for the Zhongshan Guzhen Lighting Factory production of good electronic "Outi light" brand YPZ220/11 products, Zhongshan City, Guangdong Province nominal Siu Lam Lighting industry giant factory town production of "decent lighting" brand 5W product, nominal plant for the production of energy-saving lamps light up the "light up" brand 5W product. The main reason of failure for individual companies to reduce production costs, in the production process does not meet the standard requirements to use the "three color" rare earth phosphor, instead of using cheap common phosphor makes light of light refined not meet national standards effective value.


<BR> In addition, comparison of this test, there are four samples of electric shock project does not meet the national standard, namely: the nominal Huayi Lighting Company Limited for the manufacture of "Huayi Lighting" brand YPZ220 / 5. S. RR products, Zhongshan City, Guangdong Province nominal eras Lighting Appliance Co., Ltd. production of "light off" brand YPZ220V13W products, the nominal Zhongshan ODEER Electric Lighting Co., Ltd. Production of "stingy" brand YPZ220 / 5 Products , nominal power of Guangdong Jin Electric Co., Ltd. Production of "MCO" 7W brand products. Experts point out that there is electric shock quality products, easy to threaten personal safety.


<BR> The comparison test also found that the power factor does not meet the national standards project is also very serious problem. The comparative study, the nominal "Outi Lighting", "MCO", "bright" and "stingy" four brands of subjects the presence of the quality of light samples, problems arise mainly due to light electronic ballast component selection and circuit design unreasonable.


<BR> Selected four energy-saving lamps due attention


<BR> Shenyang Consumer Association reminds consumers: the purchase of energy-saving lamps should pay attention to the following four points:


<BR> One to choose a well-known brands. Well-known brand manufacturers as large, strong sense of quality, production equipment, processes and management tools more advanced, more reliable product quality.


<BR> Second, as far as possible to a large supermarket shopping. Large supermarkets are generally more standardized operating on more stringent product quality checks, distribution, good quality goods. Shenyang CASE test energy-saving lamps of 20 brands, from the big supermarkets have seven brands tested were all in line with national standards 6; from the professional lighting market, energy-saving lamps of 13 brands tested were all in compliance Only four national standards.


<BR> Three security projects should give priority to the time of purchase. Projects such as electric shock, do not meet the national standard, the product easy to leak, threatening the personal safety of users. Consumers buy used if there is unusual circumstances, should be promptly checked to professionals, to the dealer to reflect, consultation, communication, prevention of unsafe incidents.


<BR> 4, when consumers purchase energy-saving lamps, to obtain dealer invoice, credit card, Warranty certificate, in case no quality problems with time and space port.

Solar water heater safety problems and solutions - solar water heater, water heater - HC Network Appliance Industry

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< BR> <BR> Sun


Water heater


Energy saving, environmental protection advantages, has a broad application prospect. However, because cloudy days solar water heater can supply hot water, will affect use. To ensure all-weather hot water supply, photoelectric complementary kung fu uniform


Solar Energy polo big tall


Hot water supply system will come out.


<BR> Problems and Causes


<BR>


 


<BR> Current optical complementary form of hot water supply system and the split of two monolithic. Integral is currently on the market


Sell


Photoelectric complementary


Solar water heaters


. Split solar water heater and interior by


Water Heater


Series combination. Optical complementary water supply systems in use exist in many security problems.


<BR> <BR> Earth to live as


Electricity


Water heater electric shock caused by users frequently occur, reason is: to install electric water heaters


Building


Grounding system is not a good thing, or even scarce, such as


Decoration


Pick the wrong line, line aging, private cord, using low-grade switch socket, with water when the ground lines, and these are likely to result in live earth, causing electric shock.


<BR> Installation does not firmly fixed because the electric water heater is not strong and falls, serious injury to the user Zacheng accidents occur. Installation is not strong because of the fixed expansion


Bolt


Is not firmly connected with the wall, or low intensity wall itself, not a fixed expansion bolts.


<BR> Lines open out the risk factors apply more and more as solar water heaters installed for the tenants after the arrival of solar water heaters, water pipes and wires are out at the wall, the exact is suspended on the outside wall. This installation of the following questions:


Pipeline


Poor insulating effect in winter, easy to plug the pipes freeze, causing the pipes freezing, melting to the neighborhood


Room


Within the water seepage; wires being exposed to the elements, easy to aging leakage; because no reliable fixed measures, easily broken by the wind caused others to live side landing cause electric shock.


<BR> Security Design focus


<BR> Housing is to provide living man, living space and functionality of buildings. Today, commercial development in residential, fine decorated apartments sold to tenants as the final product the way, will be the development trend of residential products. Housing system functions should be coordinated at the design stage layout and set aside the same, especially in design


Personal safety


And the use of safety gas interface, appliances and equipment installation interfaces interfaces. Domestic hot water supply system in the design phase should be a systematic way of selection. Chosen to use hot water supply complementary optical system, should be on the installation,


Wiring


Security issues such as system design.


<BR> Complementary Mode Optical


<BR> <BR> Angle from residential building design and equipment life, energy saving, such as a multi-disciplinary aspects of the economic point of view, that the split-type optical complementary pattern than the overall advantages of the following aspects:


<BR> Reduction


Cable


Due to the length of the electric water heater be installed directly


Bathroom


Or kitchen, cable connected directly with the electric water heater, solar water heater with no connections, so the overall photoelectric complementary solar water heater than with the outstanding advantages of a short cable.


<BR> Piping heat loss is to install solar water heaters usually on the roof. When the rainy days need to start up hot water heater, the overall photoelectric complementary solar water heaters heat water on the roof and then flow back into the room the way that will increase the heat loss along the pipeline, not to save energy. The top water-type solar water heater, water pressure-hour, power heated water can not be used because of inadequate water pressure. Cause of energy waste and heat loss. The split complementary optical


Hot water system


Then there is no more problem.


<BR> Equipment long life complement the overall photoelectric heating solar water heater is to electric water heaters and solar collector into one of the assembly model, is a solar water heater


Water tank


A solar water heater. As we all know, the composition of components of a device the more the greater the probability of equipment failure. Electric water heaters in some devices are wearing parts, service life of only one year, so the service life of optical complementary than ordinary solar water heater solar water heater short. Use electric water heater + solar water heaters in series complementary pattern, long life and easy maintenance.


<BR> Use of high reliability optical complementary integral solar water heater system as a whole pipeline is the "bottleneck" occurs when the pipe freeze plugging, the cracking type, will result in the failure of hot water system. Split complementary photovoltaic water heater is electric water heaters and solar hot water series set in the supply system, between the two devices is independent, they are complementary. When a device fails, another device can work independently, so only complementary, but also a backup. Such a system reliability is higher than the overall style.

Service to the fight than the size of the scale of competition after the era of home appliance chain - home appliance chain, Gome, Suning - household appliances

China Suppliers


< BR> there are indications that the number of competitions in the stores, the rate of expansion competition and the size of the three major characteristics of the cost of competition represented the end of the scale of competition or to declare the same time, the two giant home appliance chain will have to face competition from the dimensions, internal potential and external


Service


Evaluation of "the scale of competition age" challenges. Then the scale of the times means that the home appliance chain industry will officially return to the 3S (standardization, simplification and specialization) criterion of "chain right way" above the track, took a women flannel pajamas


Sell personalized pajamas


Scale, service standards, management standardization of sustainable development.


Terms of service upgrade impede <BR> Overlord


<BR> Recently, a


Mobile


Users to reporters about his two very different experiences: Once, he head office in a home appliance chain store to buy a new phone, but less than three days found significant cracks battery cover. Thus came into the shop, then shop just glanced at, said to him: "You This is the human factor," After he leaves, he hanging by the wayside.


<BR> Another occasion, he bought a cell phone store cell phone with a sudden failure of a button, so the house phone to the repair shop. However, go halfway, he suddenly found neither with the invoice, nor with the warranty certificate. Then try holding his heart, went into the mobile phone shop. Clerk only said the words, "Please wait", it skillfully and tested the key. Also enthusiastically asked: "Will you need phone foil?" Which, he said home appliance chain store service compare mobile phone shop.


<BR> Insiders said the invoice had just paid vouchers, as


Service


Did not adequately document the reasons; warranty certificate is only a unilateral offer businesses or manufacturers, rather than elements of customer service to be accepted. As a customer, purchase does not require any proof of identity; then the repair time, and no other evidence in addition to the obligations of outside goods. Because we all know, is the product ID bar code, and customer identification areas of privacy of citizens, businesses are not entitled to. This is the introduction of bar code systems businesses to be established CRM CRM file or files need to pay attention to the establishment of and compliance issues.


<BR> Data show that the first half of 2009, the National Consumers Association Organization accepted 283,900 cases of various types of consumer


Complaints


China, home electronic appliances up to 67,500 cases of type of complaints, accounting for 23.8%; semi-annual volume of complaints fell by 15.4%. Among them,


Air conditioning


, Communications products complaints were down 37.6%, 19.2%, down to 4434 cases (out of complaints ranks among the top 10 commodities), 32,737 cases (ranked first); and


TV


Machine from the first half of last year's first 8-bit, up to the first half of 7302 cases of the first 6, 7446 cases. Also handled the first half of organizations around the Consumers Association and the home appliance chain-related services 79 236 category of complaints, the sale of 11 332 complaints, the highest rise in the top 10 complaints the goods or services to top. Consumer Report in the first half of CASE, said the implementation of


Appliances to the countryside


Policy process, the major manufacturers are increasing the sales channel investment, faster growth in appliance sales, but sales of home appliance service appliances do not keep up with the development of the situation, farmers there to buy household electrical appliances is difficult to obtain in a timely manner after quality problems effective service. The main problem is that the maintenance service network in rural areas, small, low level of technical services, spare parts supply, a small failure, poor service quality.


<BR> In addition, the Consumers Association of the circumstances of the first half of household appliances complaints that some operators do not stay there three bags of documents to evade the responsibility of the signs of this. In particular, the emergence of "ignoring the mandatory three bags, not the maintenance records do not provide maintenance alone, single-use records in lieu of maintenance" and substituting one concept, avoiding the product should bear the responsibility.


<BR> "However, many home appliance chain enterprises to 'consumer protection law', 'three bags of law', etc. supposed to protect consumer interests and regulations, the advantages of the use of information asymmetry, from word games to play, to induce Consumers are not entirely voluntarily, signing various agreements clearly unequal terms. 1 consumer complaint to the emergence of these 'Overlord terms' business has become the last one amulet, the legitimate consumer causing all sorts of rights violations.